FAQs

Q1- How does Fashid Wholesale work?
Fashid Wholesale is an online based wholesaler trading in women clothing in India. First of all customer need to sign up/log in on website. We provide a platform to retailer or Wholesaler to purchase best products at wholesale rate from us. As soon as customer places order on our web site, Customer will get an email confirmation for that particular order.

Q2- Is it safe to buy from Fashid Wholesale?
Yes. It is the safest way to buy products on Fashid Wholesale. So if for some reason you place an order and you never get your products then Fashid Wholesale accepts full liability. Afterward, they handle dispute you. Fashid Wholesale wants to create an easy and safe buying experience for the customer.

Fashid Wholesale has 6 years of experience and without failure providing best service to customer across the world. Check our reviews here

Q3- How to order?
Fashid Wholesale provides two types of order processing.
A. Online order (E.g. Add to cart and follow the steps)
B. Offline Order (E.g. WhatsApp, Telephonic conversation)

Q4- What products does Fashid Wholesale have?
A. Sarees
B. Salwar Kameez
C. Dress materials
D. Kurtis
E. Printed Cotton
F. Lehenga
G. Readymade
H. Kids collection and many more…

Q5- How to pay?
Fashid Wholesale online and offline modes for payment. Such as,
A. NEFT
B. Bank Transfer
C. Card Payment(Credit card/debit cards, Visa, Master card, Maestro cards etc.)
D. Western union, money gram & Ria money transfer
E. Paypal Payment

Q6- How does Fashid Wholesale's shipping work?
Fashid Wholesale Shipping varies and depends upon the weight of parcel and delivery location.

Q7- Who are the shipping partners associated with Fashid Wholesale?
Fashid Wholesale is associated with many of the logistic partners.
A. India Post
B. FedEx
C. Sky International
D. Aramex
E. Arihant International Courier
F. Mahavir Courier Service
G. DHL
I. Local Transport
 
Q8- Does Fashid Wholesale provide Tailoring Facility?
Yes. Fashid Wholesale provides custom stitching options for the only product purchased from us. Customer need to pay the total amount for catalogue and stitching charges first then after we will able to put your order in stitching.

Q9- How long do items take time to ship?
Generally, not all the products you ordered are ready to ship. If some product is upcoming then it will take 8-10 days to get ready. After dispatching the product it depends on logistic which you have selected. (e.g. In India post it will take 10-12 business days to get your parcel delivered delivered, FedEx takes 6 to 7 business days in India.)

Q10- Which currency is accepted for payment?
Fashid Wholesale accepts payment only in Indian rupees. If Customer is from foreign country our customer executive will help you out for converting currency in Indian rupees then customer can proceed for bank transfer.

Q11- What if product goes out of stock?
If the item is out of stock and you try to order that product, the website will not let you do so. We have given uploaded date near each catalogue cover image. We recommend to check 15 days prior catalogs only from current date. For example- If current dateis 15-november-2022. Then you should check catalogs uploaded from 01-11-2022 only.So that, the product will be available.

Q12- Can I cancel my order and ask about refund?
Yes, you changed your mind and want another product or if the product is not available with us. But if you order is ready or we have booked it further then you can’t cancel it. (NOTE - Amount refund will be done within 72 hours)

Q13- My country is not in your list. Does it mean that you do not ship over there?
Mostly we have all countries in our list but in case if it is not in list please contact our customer care executive on  +91 9510232442, +91 9054495051

Q14- What is the estimated weight for my product?
Every product has its approximate weight on the website's description panel.

Q15- How to track an order?
After dispatching your goods we will provide a tracking id via e-mail or whatsApp to customer. For any help related to tracking number you can contact on +91 9510232442

Q16- Can anyone buy from Fashid Wholesale?
Yes. Anyone can order from Fashid Wholesale. Fashid Wholesale is Surat based company where a single person can order directly from us in wholesale .

Q17- How do I return defected/wrong product? What is the process?
You can call/whatsapp us on +91-9510232442 and our returns team will help you with the procedure to get the items back to us. Once we receive the package we will refund or issue a credit note which can be used to buy any other product from the website. It takes3-4 business days to complete the process of refund through NEFT or same mode of payment. Also, the exchange will be done only once, after that no exchange or return can be done.

Q18- Is shipping charge returned?
Shipping charge in any case is non-refundable. But in some case, we can refund only catalog amount not other charges.

Q19- Can I get cash refund for my order?
No. once you get an order confirmation, we are unable to cancel the order. We issue store credit which can be used for any future purchases.

Q20- Is there return policy in International shipments?
We are based in Surat, Gujarat and any shipments outside India we do not take it back. We can consider exchanging if the customer ships it back. Cost of reverse shipment will not be bear by the company.


Q21- Do you provide warranty/guarantee for merchandise?
All our products are authentic and sourced directly from the vendors. In case you received a damaged piece we will give refund or replacement of that piece. If replacement is not possible then we will refund amount of that piece. There is no extra warranty associated with the products. If there is any it will be mentioned on the product page.

Q22- Is shipping charge returned?
Shipping charge in any case is non-refundable.
 

International Customer